Mail-Agent

Mail-Agent

Automated, fast, reliable, and effective handling of central email.

Mail-Agent infographic

The workflow in organizations starts with the (customer) request

Email is an important source of information and communication. Organizing incoming email is often time-consuming due to volume, proper routing, and required follow-up actions.

Mail-Agent uses smart rules for:

  • correct routing;
  • summaries;
  • draft replies based on internal documentation;
  • automatic responses;
  • fast delivery to the next step, without human intervention.

Mail-Agent offers expansion options such as API integrations with other systems and connections with other shared mailboxes.

Pricing and terms

Fixed costs

A one-time setup fee of € 1,000 applies. This includes:

  • mapping information flows (questionnaire);
  • technical environment setup;
  • 1 hour of online training;
  • 1 month aftercare via phone or email support (fair use).

Monthly costs

FeatureLightMediumEnterprise
Monthly emails*0 – 1,5001,500 – 10,000> 10,000
Routing rulesMax. 10UnlimitedCustom configuration
SupportWithin 24 hours via emailWithin 24 hours via email/phoneWithin 1 hour via email/phone
Price per month**€ 150€ 225On request

All amounts exclude VAT.