Mail-Agent
Mail-Agent
Automated, fast, reliable, and effective handling of central email.

The workflow in organizations starts with the (customer) request
Email is an important source of information and communication. Organizing incoming email is often time-consuming due to volume, proper routing, and required follow-up actions.
Mail-Agent uses smart rules for:
- correct routing;
- summaries;
- draft replies based on internal documentation;
- automatic responses;
- fast delivery to the next step, without human intervention.
Mail-Agent offers expansion options such as API integrations with other systems and connections with other shared mailboxes.
Pricing and terms
Fixed costs
A one-time setup fee of € 1,000 applies. This includes:
- mapping information flows (questionnaire);
- technical environment setup;
- 1 hour of online training;
- 1 month aftercare via phone or email support (fair use).
Monthly costs
| Feature | Light | Medium | Enterprise |
|---|---|---|---|
| Monthly emails* | 0 – 1,500 | 1,500 – 10,000 | > 10,000 |
| Routing rules | Max. 10 | Unlimited | Custom configuration |
| Support | Within 24 hours via email | Within 24 hours via email/phone | Within 1 hour via email/phone |
| Price per month** | € 150 | € 225 | On request |
All amounts exclude VAT.